Your car audio and home theater experts in Raleigh, NC and Smithfield, NC. From simple CD player and speaker installations to complex sound system integrations, we succeed by making your car customization the best experience possible.
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Was promised it would be “high quality, perfect work” over and over, it was exact opposite. Sub was installed upside down and was not secured to keep it from moving around, as promised. Going to Best Buy to get it done properly.
Wow! Affordable price and a fantastic staff! Josh and Taylor were the two that helped me replace my subwoofer for my 4Runner. They were so personable, knowledgeable, and patient. Took the time to explain my options in depth (taking the time to go into technical details) and being honest about whether it was worth it with the stereo that I already had in place. Afterwards they even helped me adjust everything else to make it sound exactly how I had hoped it would! It should also be noted that they were able to schedule this appointment with me calling just the day before! Highly recommend!
Great people and great service. They installed my dashcam in about an hour having had no appoinment. Other places I called had a three week wait. Once installed Josh went above and beyond setting up my camera and explaining the operation. Very nice waiting area and the restrooms surprisingly clean for shop type business. Would highly recommend them.
I shopped around and talked with several different shops about how to add car play to my older Cadillac. I knew after talking with Josh, that these guys knew what they were talking about. The whole experience was excellent. Great equipment, price was fair with NO surprises, and the work was impeccable. There was a minor issue that I discovered about 2 weeks later. I stopped by one afternoon and they just took care of it. I highly recommend these guys for a stereo upgrade, a full blown over haul, or tricked out lights and cameras. One of the best experiences I’ve had on any car I’ve owned. Unbelievable equipment available too. I’m already dreaming about the next project for them to do.
ABOVE AND BEYOND! I was in the market to upgrade my wheels and sound system so I checked out countless stores in the RDU area. It wasn’t until I started working with Josh at sound station and realized I was with professionals. He spent most of his day finding the right tires and wheels (literally most of the day) to make sure the would fit right and look good. I had a ton of questions which most of us do and they were patient enough to answer and give advice on future upgrades as well. I went ahead and got a full detail from Lamar and let me tell you, AMAZING! Full interior exterior (stage 1) and my car looks like I just drove it off the lot. To put the icing on the cake their customer service is exceptional. Everyone is respectful and appreciates your business. They can be busy at times but I assure you, when you are working with someone you have their undivided attention AND they look out for your best interest and your budget. I wouldn’t take my car anywhere else! If you like your car and need a little extra sound, detailing, or pretty much whatever else, go to sound station and security and they’ll take good care of you.
I am overwhelmed by the customer service I received from Sound Station and Security this weekend (7/14/18). I brought to them a harness that I purchased from Crutchfield that was incorrect and the salesperson took the time to find the correct one.and Joel even took the time to rewire it for us for free. About 4 different people from the store came out to help us. They spent about an hour with us just to sell us a $20 harness. This was my first time as a customer but they now have a customer for life.
Had a new radio put in my car. I liked that they didn't try to take advantage since I was a woman. But I did my research and knew what I wanted. The staff was informative, friendly. I would shop there again.
Josh and the staff are awesome! Had 2 subs put in my Tesla with custom enclosure. Looks and sounds great. I’m very happy and would recommend them for any install and custom work. They are also much quicker than other shops around and competitive on price.
Great service, these guys know their stuff. I worked with Tyler to diagnose an issue with my BMW and he was professional, affordable and an expert when it comes to audio. They try to find the best solution for your repair issue or your new audio needs and do so in an ethical and professional fashion. They don't try to "sell" you stuff you don't need.
Outstanding Par Excellence!!! Had a big issue that came up in our upfitted Sprinter....called yesterday and got it taken cared off today. Josh..super nice guy and professional. Joel..the technician was also super nice, and knowledgeable. Josh took us back to the work area and Joel took the time to explain and show my wife and I what was wrong which re assured us. We are now back home with our fully working Sprinter Van entertainment systems. So happy I came here. Much relieved and with much gratitude to Josh, Joel and Sound Station & Security.!!!